🛍️ Return Request – MKPBR
Welcome! If you need to return an item, you're in the right place.
At MKPBR, we accept returns for eligible orders within 7 calendar days of delivery, following our Return & Refund Policy.
📌 Before You Begin
- The item was delivered no more than 7 days ago
- It is unused, unopened, and in original condition
- All original packaging, accessories, manuals, and documents are included
- The return will be shipped from the same address where it was originally delivered
- Return shipping is the customer's responsibility
- We can provide a prepaid return label upon request (the cost will be deducted from your refund)
- Brazilian import taxes and customs fees are non-refundable
🚫 Non-Returnable Items
- Food and edible products
- Personal care items, including underwear
- Orders placed through our Personal Shopper Services
🧾 What Happens Next?
Once we receive your return, our team will inspect it to ensure it meets the return criteria. If approved, your refund will be processed according to our Return & Refund Policy.
📝 Return Request Form
Please complete the form below. We will review your request and respond within 5 business days with the next steps.
[nerdy-form:1805]
❓ Need Help?
If you have any questions, feel free to contact us at mkpbr@mkpbr.com, via live chat, or WhatsApp. We’re here to help!